We collect information you provide directly, such as when you contact us to request information about smart doors or home technology.

• Contact details: Name, email address, phone number.
• Inquiry data: Information about your project, property type, technology preferences.
• Usage data: Information about how you interact with our website (pages visited, time spent), collected through cookies and similar technologies.
• Technical data: IP address, browser type, operating system.

We use your personal data for the following legitimate purposes:

• To respond to your inquiries about our smart access systems and home technology.
• To provide you with technical information, quotes, and support related to our products.
• To improve our website, services, and user experience.
• To comply with legal and regulatory obligations.
• To send informational communications about technology and home updates, only if you have given your express consent.

Our website uses cookies to facilitate its operation and analyze traffic. Some cookies are essential, others help us understand site usage.

Types of cookies used:

• Essential: Necessary for the basic functioning of the site.
• Analytical: Allow us to analyze site usage in an aggregate and anonymous way to improve it.
• Preference: Remember your settings (such as language).

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

The legal basis for processing your data is your consent (for informational communications), the execution of pre-contractual measures at your request (for inquiries), and our legitimate interest (for improving our services and site security).

We will retain your personal data for as long as necessary to fulfill the purposes described, including any legal, accounting, or reporting obligations. Contact data from inquiries is retained for a reasonable period for follow-up.

We do not sell or rent your personal data. We may share information with:

• Service providers: Companies that provide us with essential services, such as web hosting or communication platforms, who act as data processors under contract.
• Authorities: When required by law or to protect our legitimate rights.

Some of these providers may operate outside the European Economic Area (EEA). In such cases, we guarantee adequate transfers through standard contractual clauses or other approved mechanisms.

In accordance with applicable legislation (such as the GDPR), you have the following rights:

• Right of access: To know what data we have about you.
• Right to rectification: To correct inaccurate data.
• Right to erasure ("right to be forgotten"): To request the deletion of your data.
• Right to restriction of processing: To restrict the use of your data in certain circumstances.
• Right to object: To object to processing based on legitimate interest.
• Right to data portability: To receive your data in a structured format.
• Right to withdraw consent: At any time, without affecting the lawfulness of previous processing.

To exercise these rights, contact us using the details in the "Privacy Contact and Complaints" section. We may request information to verify your identity.

If you have questions about this policy, wish to exercise your rights, or file a complaint about the processing of your data, you can contact our data protection officer:

By postal mail: Intelligent Doors, Carrer Rosa María, 63, 9º C.
By phone: 953 11 7201.
By email: info@intelligentdoors.com (Subject: "Data Protection").

You have the right to file a complaint with the competent data protection supervisory authority, in Spain the Spanish Data Protection Agency (AEPD).

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. The most recent version will always be published on this page.

Date of last update: November 15, 2023.